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How hoki368 link Protects Your Account Data

Q: Can I request a copy of the data you hold about my account?

Yes. Send a data-access request to support@hoki368link.xyz from your registered email address. We acknowledge within 24 hours and deliver a structured copy of your stored data within five business days of identity verification.

hoki368 link collects only the data we need to run your account, process deposits via DANA, OVO, GoPay and QRIS, and keep your sessions secure — nothing more.

Account data encrypted at restDANA, OVO, GoPay & QRIS transaction recordsNo data sold to third partiesDeletion requests processed within 30 daysContact: [email protected]

Explore the Lobby Read FAQ

What Information We Collect and Why

hoki368 link Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account, we collect your registration details — name, email address, and the payment method you choose, whether that is DANA, OVO, GoPay or QRIS. Each deposit and withdrawal creates a transaction record that we store to resolve disputes and meet the financial

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record-keeping obligations that depend on local law. We also log device identifiers, IP addresses and session timestamps to detect unauthorised access and protect your account balance. We do not store your full payment credentials; those are tokenised by the respective payment rail at the moment of
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transaction. Data retention periods follow applicable Indonesian regulations and, where local law permits, may be shortened upon your written request submitted through our support channel.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT

How to Reach Us About Your Data

If you need to query, correct or remove data tied to your account, our privacy support team is reachable seven days a week, 08.00–24.00 WIB.

Live Chat Reach our privacy team through the live chat widget on hoki368link.xyz, available 08.00–24.00 WIB every day. Agents verify your identity before any account data is disclosed or altered.

Email Support Send your data request to [email protected] with your registered account email in the subject line. We aim to acknowledge within 24 hours and resolve within five business days.

Help Centre Form Submit a structured data request via the Help Centre form at hoki368link.xyz/help — select 'Privacy Request' from the dropdown. This creates a tracked ticket with a reference number for follow-up.

DATA HANDLING PRACTICES

Six Ways We Keep Your Data Safe

Our data practices are designed around your account security and your right to transparency.

Encryption at Rest and in Transit

All account data — including names, email addresses and transaction references from DANA or GoPay payments — is encrypted using AES-256 at rest and TLS 1.3 in transit. No plaintext records are written to disk.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to measure which lobby pages load slowest on mobile. You can disable analytics cookies from your account settings without affecting your ability to deposit or withdraw.

Account Security Controls

Two-factor authentication is available for every account and is strongly recommended. Login attempts from unrecognised devices trigger an email alert to your registered address within 60 seconds of the attempt.

Data Retention Periods

Transaction records are retained for five years to meet financial reporting obligations that depend on local law. Profile data not linked to any transaction is deleted automatically after 24 months of account inactivity.

Third-Party Data Sharing

We share data only with payment processors — DANA, OVO, GoPay, QRIS — and fraud-detection partners strictly necessary to execute your transaction. No marketing data brokers receive your information at any point.

Your Right to Request Changes

You may request a copy of your stored data, correction of inaccurate details, or full account deletion by contacting us via live chat or email. We complete verified deletion requests within 30 calendar days.

Frequently Asked Questions About Our Privacy Policy

The questions below cover the data rights and account-security topics we hear most from our Indonesia audience. If your question is not answered here, our live chat team at hoki368link.xyz is available from 08.00 to 24.00 WIB to help.

We collect your name, email address, chosen payment method (DANA, OVO, GoPay or QRIS) and device identifiers. We do not collect payment credentials directly — those are tokenised by the payment provider at the moment of transaction.

Transaction records — including deposit and withdrawal entries from OVO, GoPay or QRIS — are retained for five years in line with financial record-keeping obligations that depend on local law. Profile-only data is auto-deleted after 24 months of inactivity.

Yes. Send a data-access request to [email protected] from your registered email address. We acknowledge within 24 hours and deliver a structured copy of your stored data within five business days of identity verification.

No. We share your data only with payment processors (DANA, OVO, GoPay, QRIS) and fraud-detection partners required to complete your transaction. No marketing networks or data brokers receive your information under any circumstances.

Submit a deletion request via the Help Centre form at hoki368link.xyz/help or through live chat. After we verify your identity, full data deletion is completed within 30 calendar days, subject to mandatory retention of transaction records as required by local law.

We use session cookies for login continuity and analytics cookies to identify slow-loading lobby pages. Analytics cookies can be disabled in your account settings at any time without affecting deposits, withdrawals or account access.

Accounts inactive for 24 months have profile data (name, email, device records) deleted automatically. Transaction records linked to DANA, OVO or QRIS payments are retained separately for five years as required under applicable Indonesian financial regulations.

How hoki368 link Protects Your Account Data

How to Reach Us About Your Data

Six Ways We Keep Your Data Safe

Encryption at Rest and in Transit

Cookie Policy

Account Security Controls

Data Retention Periods

Third-Party Data Sharing

Your Right to Request Changes

Frequently Asked Questions About Our Privacy Policy

01 What personal data does hoki368 link collect when I open an account?

02 How long does hoki368 link keep my transaction history?

03 Can I request a copy of the data you hold about my account?

04 Does hoki368 link sell my data to advertisers or third parties?

05 How do I delete my account and have my data removed?

06 How does hoki368 link use cookies, and can I opt out?

07 What happens to my data if I do not use my account for a long time?

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